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#OUTLOOK ON MAC NOT SYNCING HOW TO#
If you’re having problems with Office 2011 crashing in El Capitan, we also show you how to fix Office El Capitan problems in the 2011 version.
#OUTLOOK ON MAC NOT SYNCING FOR MAC#
We’ve attempted to address all of the most common Office 2016 for Mac crashes here but if we’ve missed anything, let us know in the comments and we’ll try to help. This article starts with Outlook fixes and then moves on to Word so scroll down if it’s just Word 2016 you’re having problems with. The other important thing to note is that Office 2016 for Mac only works with OS X 10.10 Yosemite or higher – it does not work with OS X 10.9 Mavericks or lower so make sure you are definitely running OS X 10.10 Yosemite, OS X 10.11 El Capitan, macOS Sierra 10.12 or macOS 10.13 High Sierra before proceeding. Outlook 2016 on mac not syncing software#īefore trying any of these fixes, we also recommend uninstalling any anti-virus software you may be using on your Mac. Kaspersky Internet Security for Mac and Kaspersky Total Security for Mac in particular can sometimes conflict with apps and for those on enterprise networks, we also recommend uninstalling Kaspersky Network Agent and Kaspersky Endpoint Security if you’re running them and then try opening Office 2016 on Mac again. In Office 2011, a common way to fix this was to rebuild the Office 2011 database (also known as creating a new identity). Office 2016 for Mac will only prompt you to rebuild the database if it encounters a problem but this doesn’t always work anyway and you risk losing all of your mail if it doesn’t repair properly: However, Microsoft has removed this feature in Office 2016 for Mac claiming Office database rebuilds are now done automatically on Mac. The way round this is to create a new Profile in Office 2016 for Mac instead (previously called an “Identity” in Office 2011). Here’s how to create a new identity in Office 2016 using El Capitan, Sierra and High Sierra: Note that if you use Microsoft Exchange, creating a new profile will delete any data that has not yet been synchronized with Exchange including contacts so it’s advisable to backup any local data in Outlook on your Mac.
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Outlook 2016 on mac not syncing for mac#.Outlook 2016 on mac not syncing how to#.